Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

Amazing standard of care from consultant to receptionist to plaster staff first visit after surgery was looked after really well , very kind compassionate and even wheeled me up to itu to a family member very poorly

You couldn’t have done anything any better I was treated with dignity and respect

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

Very informative

Nothing

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

You looked after my wife with great dignity, tenderness and care

Nothing

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

Excellent staff, my procedure went very well.

Brilliant staff

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

Professional and caring

Can't think of anything

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

Attentive caring explaining the procedure throughout which made me feel relaxed and great bedside care pre and post op

Nothing at all it was very seamless

Doncaster Royal Infirmary 2024-05-20 Person 1 5 0

Errors were made in theatre whereby I was connected to oxygen and not entonox, my mouth was so dry that i felt i could not get my breath. I was continuously asking for a drink of water and felt nobody cared about how i felt i was struggling. I was given a wet paper towel to wet my mouth in theatre. I was moved to M2 post emergency forcep delivery in theatre after being in labour for 17 hours. I was not informed i had had an episiotomy, nor had stitches, nor lost 900mls of blood. I was moved back to M2 almost immediately after returning to CDS and placed in a 4 bedded bay with the curtain pulled round, 2 empty drips running and felt i was completely left on my own. I was moved from CDS to M2 whilst breastfeeding my baby for the first time and was completely exposed to several men in the corridors. I hadn’t been informed i had a catheter inserted in theatre, i was left after having a spinal block on several dirty sheets and pads and was struggling with my husband to attempt to change these. My cannula was half out/not taped down. I was offered paracetamol and when informing the midwife i had already been administered this IV was met with “well it’s not documented” despite the empty bag still being connected to my hand. I felt i was not informed of anything regarding my care. I have never felt so degraded and disgusting as i did after giving birth. I felt i had no time to bond with my baby or my husband following my birth before being put back in a 4 bedded bay. Ultimately I still feel I have significant birth trauma following my experience in hospital.

Keep patients informed of what is happening to them and their baby, better communication needed Offer support or reassurance to patients upon returning to M2 rather than leaving them in a bay with the curtain pulled round immediately Don’t move patients through corridors on beds while they are exposed and breast feeding their babies, maintain dignity and respect over requiring bed capacity Give patients time to bond with their babies and partners after birth rather than instructing them to pack up and move wards immediately to a room shared with 3 other mothers and babies

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

Everyone was kind and made what could be an unpleasant procedure bearable

Can't think of anything

Doncaster Royal Infirmary 2024-05-20 Person 4 5 0

How I feel

Nothing

Doncaster Royal Infirmary 2024-05-20 Person 5 5 0

I have had to attend esac on two occasions now and i have found the nurses are absolutely fantastic, my care was second to non, i was cared for with compasion and understanding. Evrything was done from the unit, evrything explained to me properly, what a lovely place to go when you need that care and reassurance. Thank you to everyone on esac you are amazing.

Coffee machine would. Be nice or a vending machine with healthy snacks